Email ultaultimatum@gmail.com. That inbox is watched by the operator (Ultimatum).
What to include
- Browser and version (Safari iOS 18, Chrome 129, …)
- Device (phone / laptop) and roughly how many megapixels the photo is
- Input format (JPEG / PNG / WebP) and the output you chose
- Whether it failed at encode, download, or ZIP
What not to send
Do not attach private photos unless you accept that email is not a vault. Crush does not keep a server copy, so we cannot “look up job #4821.” If the tab is closed, the bitmaps are gone.
Product how-to lives on this site: quality slider, JPEG vs WebP, iOS Share. Read those first if the question is “which setting.” Advertising on this site, when live, is Google AdSense — we cannot refund a click or change a creative from this inbox.